1. Introduction
Vaqeltryn ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our decision-support tools. This Policy describes the types of information we may collect, how we use it, who we may share it with, and the choices available to you regarding that information.
By accessing or using our website and services, you acknowledge that you have read and understood this Policy. If you do not agree with the practices described here, please do not use our services.
2. Information We Collect
We may collect the following categories of information:
- Account information: name, email address, and credentials provided when you register for or use our services.
- Usage data: pages visited, features used, timestamps, and interaction patterns collected automatically through cookies and similar technologies.
- Device and technical data: IP address, browser type, operating system, and general location inferred from technical identifiers.
- Communications: information you provide when contacting us through forms, email, or support channels.
- Payment information: where applicable, billing details processed via third-party payment providers; we do not store full card numbers on our own servers.
3. How We Use Information
We use collected information for purposes including:
- Providing, operating, and maintaining our website and decision-support tools.
- Personalizing content and improving the relevance of features shown to you.
- Communicating with you about updates, security notices, and administrative matters.
- Monitoring usage patterns to detect, prevent, and address technical issues or misuse.
- Complying with legal obligations and enforcing our Terms of Service.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate our website, remember preferences, and analyze traffic. You can control cookie behavior through your browser settings; disabling cookies may limit certain functionality of our services.
Where required by applicable law, we will request your consent before placing non-essential cookies and will provide tools to manage your preferences.
5. Legal Basis for Processing
Depending on your jurisdiction, our legal basis for processing personal data may include your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided such interests are not overridden by your rights.
6. Sharing and Disclosure
We do not sell personal information. We may share information with:
- Service providers who perform functions on our behalf, such as hosting, analytics, or payment processing, under contractual confidentiality obligations.
- Professional advisors, including legal and financial consultants, where necessary.
- Regulatory or governmental authorities, where required by law or to protect our legal rights.
- A successor entity in connection with a merger, acquisition, or sale of assets, subject to equivalent privacy protections.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and applicable legal requirements.
8. Data Security
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Your information may be processed or stored in countries other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection laws.
10. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete personal information we hold about you.
- Object to or restrict certain processing activities.
- Request a portable copy of your data in a structured format.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a relevant supervisory authority.
To exercise any of these rights, please contact us using the details provided on our Contact page.
11. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
12. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their respective privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will indicate the date of the most recent revision at the top of this page. Continued use of our services after changes take effect constitutes acceptance of the revised Policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out via our Contact page.